Salon Policies
Appointment Policy
At Cla’-BO Specialty Day Spa, we value your time and strive to provide efficient and personalized services. We recommend making an appointment in advance to guarantee availability. Same-day appointments are subject to availability.
Cancellation Policy
We understand that unforeseen circumstances may arise, and you may need to reschedule or cancel your appointment. We kindly request a 24-hour notice for any cancellations or changes. Failure to provide sufficient notice may result in a cancellation fee.
Arrival Time
To ensure you receive the full benefit of your scheduled service, we recommend arriving 10-15 minutes prior to your appointment. This allows ample time for check-in, consultation, and relaxation. Late arrivals may result in a shortened treatment time as a courtesy to our next client.
Etiquette
At Cla’-BO Specialty Day Spa, we maintain a serene and tranquil environment for the comfort of all our clients. We kindly request that you avoid using mobile devices and keep noise to a minimum. Additionally, please refrain from bringing children or pets unless they are receiving a service.
Health Considerations
Your well-being is our top priority. It is crucial that you inform us of any health conditions, allergies, or injuries that may affect your services. This allows our experienced professionals to customize treatments and ensure your safety and satisfaction.
Pricing and Payment
Our pricing is competitive and reflects the expertise of our skilled professionals, the quality of our products, and the exceptional service you receive. We accept various forms of payment, including cash, credit cards, and gift certificates. Gratuity is appreciated for exceptional service.
Product Returns
If you are dissatisfied with a product purchased at Cla’-BO Specialty Day Spa, we offer a return or exchange within 7 days of the original purchase. Please bring the product in its original packaging and present a valid receipt.
Gift Certificates
Cla’-BO Specialty Day Spa offers personalized gift certificates for any occasion. Whether it's a birthday, anniversary, or simply to show someone you care, our gift certificates make the perfect gift. Gift certificates are non-refundable and must be presented at the time of service.
Feedback and Concerns
We value your feedback and strive to provide exceptional service at all times. If you have any concerns or suggestions, please let us know. We are committed to ensuring your satisfaction and will address any issues promptly and professionally.
Contact Us
If you have any further questions regarding our salon policies, please don't hesitate to contact us. Our friendly staff is ready to assist you and provide additional information. Visit our website or call us for more details.
Conclusion
At Cla’-BO Specialty Day Spa, we want your experience to be as enjoyable and stress-free as possible. By adhering to our salon policies and guidelines, we can ensure a comfortable and relaxing environment for all our clients. Book an appointment with us today and let our expert professionals pamper you from head to toe!